Prior to 2020, Microsoft’s Teams collaboration app was already growing fast. But that was nothing compared to what has happened to Teams this year--when the app suddenly became a household name, and a part of people‘s daily lives, amid the shift to remote work and education. As Microsoft CEO Satya Nadella put it in April, the shift to remote has driven an “orders of magnitude increase” in usage of Teams--which is part of Office 365 and offers chat, video conferencing and audio calling. Yet while the number of daily active users of Teams has exploded, Microsoft is also “seeing increased usage intensity across the platform as people communicate, collaborate and co-author content in Teams,” Nadella said in July. Notably, the growth has led Microsoft to double down on development of the Teams platform while also making it increasingly profitable for partners to work with.
Breakout Year For Teams