MGM Lets Potential Employees Try Out Jobs in VR Before Signing On, by Steve Dent

“MGM Resorts is letting applicants try out casino and hotel jobs in virtual reality (VR) before signing on, Business Insider has reported. It's part of a new effort to reduce employee attrition during the ‘great resignation’ that has caused labor shortages in the US and elsewhere during the COVID-19 pandemic.”

“The casino and resort group is using headsets from a VR company called Strivr that specializes in virtual training for industry health and safety, customer service and more. The idea is to let employees experience typical job activities so that they know what to expect. ‘It can be very difficult just to verbally explain the types of positions or show a video,’ MGM Resorts' chief HR officer Laura Lee told BI. Using VR, by contrast, lets applicants ‘throw a headset on and really experience the job.’”

“The negative interactions could discourage some candidates, but MGM expects that it would also allow for better hiring decisions. The use of the tech ‘might've resolved some turnover we experienced when people accepted positions and then realized it wasn't quite what they thought it would be,’ said Lee.”

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